FAQs

FREQUENTLY ASKED QUESTIONS

Technical Information

Which browser do you recommend?

Account & Registration

Do I need to register and create an account to shop?

When I trying to register a new account or check out my country is not listed. Why?

Products & Options

Where do I find information about products weight and sizes?

Where do I find information about the Ring Sizes you offer?

Why are some product options are Out of Stock?

Can I order a product that is not Out of Stock?

Shopping & Ordering

How do I select items to purchase?

How do I know what is in my shopping cart?

How do I remove an item from my shopping cart?

How do I modify the quantity of a product in my shopping cart?

Why is it not possible to increase the quantity on a product in my shopping cart?

How do I empty out my shopping cart?

How do I know that ZMC Store has received my order?

Payment & Currency

Is it safe to give you my Credit Card or Debit Card number over the Internet?

How do I pay for my merchandise?

Do I need a Paypal Account to complete my purchase?

What currency will be charged on my credit card?

When I choose another currency the cart shows everything in that currency, but at the checkout everything is in USD, Why?

Shipping & Delivery

Where do find the information about Shipping and Delivery?

How long is the delivery time?

Which countries do you delivery to?

Return & Refunds

What is ZMC Store Return Policy and who do I contact regarding returns?

Security & Privacy

What is ZMC Store Privacy Policy?

How safe is my information and credit card number?

Important Information

What is ZMC Store Terms & Conditions?

Where do I find the important information for using zmcstore.com?

Business to Business

Do you sell to re-sellers and shops?